Privacy Policy
1. Data Controller
The data controller of personal data is BAČANI TRANSPORTI d.o.o.,
Zabočka cesta 10A, 49210 Zabok, Croatia
VAT ID: 15481866913
E-mail: bacani-transporti@krt-com.hr
Phone: +385 49 214 555
2. Data We Collect
Access to the website bacani-transporti.hr is free and does not require registration.
By contacting us via the contact form or email, you voluntarily provide your personal data (name, surname, email address, phone number, message, etc.).
These data are available only to employees of BAČANI TRANSPORTI d.o.o. to whom they are addressed, for the purpose of responding to your inquiry.
We do not process more personal data than necessary to provide an appropriate response.
3. Purpose and Legal Basis of Processing
The personal data you provide are used solely for:
processing and responding to your inquiries or requests (Art. 6(1)(b) GDPR),
fulfilling legal obligations (Art. 6(1)(c) GDPR),
ensuring the functionality and security of the website as a legitimate interest (Art. 6(1)(f) GDPR).
4. Cookies
The website bacani-transporti.hr uses cookies to improve functionality and user experience.
Cookies are small text files stored by your browser on your device.
By using this website, you consent to the use of cookies in accordance with the Electronic Communications Act and the GDPR.
If you block cookies, some website functions may not work properly.
More information can be found in our Cookie Policy.
5. Embedded Content and Third-Party Tools
This website may contain embedded content (e.g., Google Maps, YouTube videos, etc.).
Embedded content behaves as if you visited the other website directly and may collect your data, use cookies, and track interactions according to its own privacy policy.
6. Server Statistics and Google Analytics
This website uses Google Analytics (Google Ireland Ltd.) for visitor analytics and functionality improvements.
User IP addresses are anonymized before storage, and data are not used to identify individuals.
Google Analytics is used only with user consent via the cookie banner.
Google may process data in the USA under Standard Contractual Clauses (SCC).
More details are available in Google’s Privacy Policy.
7. Data Protection
BAČANI TRANSPORTI d.o.o. respects your privacy and processes personal data fairly and lawfully.
Data are stored electronically using appropriate technical and organizational protection measures (firewall, password protection, regular backups).
Despite our efforts, users are responsible for ensuring that their computer and browser have basic protection (updated antivirus software, secure passwords, avoiding suspicious sources, etc.).
8. User Rights
Users have the right to request:
access to their personal data,
rectification or deletion,
restriction of processing,
data portability,
and objection to processing.
Requests can be sent to bacani-transporti@krt-com.hr.
Users also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) if they believe their rights have been violated.
9. Data Retention Period
Data from contact forms and emails are stored for a maximum of 12 months after communication ends, unless a longer retention period is required by law.
Server log files are stored for up to 30 days.
10. Limitation of Liability
Despite all applied security measures, we cannot guarantee complete protection of data from accidental or unauthorized access.
To the maximum extent permitted by law, we disclaim any liability for damages caused to users or third parties due to unauthorized disclosure of personal data.
11. Changes to the Privacy Policy
This privacy policy may be updated periodically to comply with applicable regulations or operational changes.
The updated version will always be available on this website.
Effective date: October 28, 2025
